Can we negotiate the price based on quantity?
Certainly. We offer different price tiers based on order quantity. For example, the unit price for 500, 1,000, or 10,000 pieces will vary. Please feel free to contact us for a quote.
May I request a sample?
Yes, we can offer one sample for free. However, the buyer is responsible for the freight costs or providing a courier account (DHL/FedEx/TNT).
Do you accept product customization?
Yes, we accept customization including logo printing, specific designs, and special craft works like frosting or silk-screening.
What is your Minimum Order Quantity (MOQ)?
If we have the items in stock, any quantity is acceptable. If no stock is available, the standard MOQ is 30,000 pieces.
How do you ensure quality control?
We record the production process and quality inspection through videos or photos. These will be sent to customers before delivery along with the necessary documentation.
What happens if I receive broken glass products?
We ensure high-quality packaging to prevent damage. In the rare event that products arrive broken, we will check the situation and send replacements to you.
Bogart Glass
