Frequently Asked Questions
How do you ensure the quality of your skincare products?
We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest quality standards.
What other products can I purchase from your range?
Our selection includes Semi-permanent BB Foundation, BB Lip, Meso Serum, Dr. Pen Series, Hifu Machines, Cryolipolysis Slimming Machines, 808 Diode Lasers, and various RF Machines.
Do you offer customization services like private labeling?
Yes, as a real factory, we support all kinds of factory inspections and provide customized logo services to help build your brand.
What are the accepted delivery and payment terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, DDP, and Express Delivery. Payment can be made via T/T, L/C, Credit Card, PayPal, and Western Union in multiple currencies such as USD, EUR, and GBP.
What languages does your customer service team support?
Our team is proficient in multiple languages including English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.
What kind of after-sales support do you provide?
We maintain a large inventory for quick fulfillment and provide 24-hour after-sales service for all our machines to ensure smooth operation for our clients.