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Frequently Asked Questions
Can we get your free samples?
Yes, you can. Our samples are only free for customers who confirm the order. However, the express freight is borne by the buyer.
Can we do printing or label printing on the bottles?
Yes, we offer various printing methods including label printing, screen print, hot stamping, frost, and more. Colors can be matched according to the PANTONE color number.
Can you produce bottles according to our design?
Yes, we can produce custom models and designs based on specific customer requirements.
What is the normal lead time?
For stock products, items are typically sent within 7 days after receiving payment. For custom orders, the standard lead time is around 36 days.
How do you control the quality?
We perform strict quality control, including leak tests for 3 times before the final packing process.
How do you handle defective bottles?
We offer a 1:1 replacement for any defective bottles caused by our side.