Frequently Asked Questions
Are these bottles lead-free and food grade?
Yes, we use high white and crystal white glass materials which are suitable for food grade and lead-free applications. All materials pass food grade tests for guaranteed safety.
How can I get a sample to check the quality?
Free samples are available. You only need to cover the freight cost, which is refundable once an order is placed. If you have a courier account, we can arrange collection.
How do you handle safe packaging and breakage?
We use bubble bags or foam for small orders. For large container orders, we use standard export pallets or cartons with safe egg packing. We guarantee a breakage rate under 0.2% and compensate for any defects in your next order.
What surface handling services do you offer?
We support custom logo applications, decoration firing, screen printing, hot stamping, frosting, and label printing. Colors can be matched according to PANTONE numbers.
How effective is the sealing of the bottles?
Our glass jars are matched with glass, plastic, or metal lids that fit perfectly. They feature food-grade rubber seals that comply with EU export standards, making them easy to screw on and off while remaining airtight.
What are the typical lead times?
Samples are sent within 12-24 hours. Small orders are delivered within 7-10 days, and large quantity orders are typically delivered within 20-25 days after payment.