Frequently Asked Questions
Are you a manufacturer?
Yes, we were established in 2001. After years of business experience, we have built our own factories and maintain stable relationships with other production facilities.
Can you help me make my own brand products?
OEM services are acceptable. We require meeting a Minimum Order Quantity (MOQ). If the MOQ is not met, a deposit for labels may be required.
Can I visit your factory?
You are very welcome to visit. We will arrange staff to assist you and answer any questions during your tour.
Can you provide your product catalogue?
Yes, please send your request to us and we will provide our latest catalogue to you promptly.
How long is your delivery time?
Typically 15-25 days after receipt of deposit and confirmation of all packaging materials and artwork.
Can you provide free samples?
We can offer samples for free, however, the shipping cost needs to be covered by the customer.