1. How can we ensure the glass is lead-free and food-grade?
We use high-quality materials including common, high white, and crystal white glass. All these materials are suitable for food-grade use and are lead-free. Our products pass safety tests, ensuring complete security for beverage storage.
2. Can I get a sample to check the quality? Is it free?
Yes, free samples are available. While the samples are free, the freight cost is covered by the customer. This cost is refundable once a formal order is placed. We can also arrange shipping via your courier account.
3. How do you handle shipping safety and potential breakage?
For small orders, we use bubble bags or foam for individual packing. For large container orders, we use standard export pallets or cartons with safe egg-cell packing. We guarantee a breakage rate under 0.2% and will compensate for any defective bottles in your next order.
4. What surface handling and customization options do you offer?
We support various decorations including firing, screen printing, hot stamping, frosting, and label printing. Logos can be customized based on your requirements, and colors can be matched to PANTONE numbers.
5. How effective is the sealing of the bottles?
Our glass jars are paired with perfectly matching lids (glass, plastic, or metal). They feature food-grade rubber strips that meet export standards, ensuring an airtight seal. The screw caps are designed for easy use with a simple twist on/off mechanism.
6. What is the typical lead time for orders?
Samples are typically sent within 12-24 hours after payment. Small orders are delivered within 7-10 days, while large quantity container orders usually require 20-25 days for delivery.
Bogart Glass
