Can I get samples?
Sure, we will provide free samples. You only need to pay the shipping fee. If you place an order later, we will return the shipping fee according to the final order quantity.
Can I make a print logo on the products?
Yes, we accept OEM orders for custom logos and packaging. Please provide PDF or AI files. We can also assist with the design if you do not have original files.
What are the payment terms?
For the first order, we accept 30% in advance and the remaining 70% balance before shipping. For subsequent orders, we can negotiate the terms further.
What is the delivery time if I place an order?
Usually, it takes 15-20 days for delivery. This depends on the specific quantity and your custom requirements to confirm the exact timeline.
Can you accept a small MOQ?
MOQ varies by product. Most items can support a small MOQ if we have stock. For customized products, we will check your specific request first.
Which ports do you ship from?
We primarily ship from major ports including Shanghai, Ningbo, or Qingdao, depending on the most efficient route for your order.