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Frequently Asked Questions
How can we ensure these are lead-free and food-grade?
Our glass materials (common, high white, and crystal white) are all suitable for food-grade use and are lead-free. We have passed food-grade safety tests to ensure complete user safety.
Can I get a sample to check the quality?
Yes, free samples are available. Only the freight cost is covered by the customer, which is refundable once a formal order is placed. We can also arrange shipping via your courier account.
How do you handle safe packaging and potential breakage?
For small orders, we use bubble bags or foam individually. For large container orders, we use standard export pallets or cartons with safe egg-grid packing. We guarantee a broken rate of less than 0.2% and will compensate for any defective bottles in your next order.
What surface processing and customization do you offer?
We support custom logo applications, including decoration firing, screen printing, hot stamping, frosting, and label printing. Colors can be matched according to PANTONE numbers.
How effective is the bottle sealing?
Our glass jars are matched with perfectly fitting lids (glass, plastic, or metal). They feature a food-grade rubber strip compliant with EU export standards, ensuring an airtight seal that is easy to screw on and off.
What is the typical lead time for orders?
Samples are sent within 12-24 hours. Small orders are delivered within 7-10 days, while large quantity orders typically take 20-25 days after payment receipt.
Bogart Glass
