Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ)?
The MOQ is a 20GP container. Customers can mix different products within one 20GP. However, we recommend a 40HQ container as it is more economical for sea freight.
Q2: What is the delivery lead time?
Delivery usually takes 20-45 days after receiving the advance payment, depending on the order quantity. For in-stock items, we can ship to the port within 7 days.
Q3: What are the accepted payment terms?
Our standard terms are a 30% TT deposit, with the remaining 70% balance due against the copy of the B/L within 7 days.
Q4: Do you offer OEM or ODM services?
Yes, we provide full OEM and ODM services, including customized bottle shapes, embossed logos, and specialized surface processing like frost, painting, or decal printing.
Q5: Is the glass material safe for beverages?
Absolutely. Our glass is food-grade, lead-free, and non-poisonous, ensuring it is eco-friendly and safe for all kinds of beverage storage.
Q6: How are the products packaged for shipping?
We use secure packaging methods including egg crates with cartons, paper trays with pallets, or fully customized packaging based on your specific requirements to prevent breakage.