Frequently Asked Questions
How can I get a quote?
We provide customized solutions to meet your needs. Prices are negotiable based on material type and volume. Please provide your order quantity, bottle volume, quality requirements, and destination port for an accurate quote.
Do you provide samples?
Free samples can be provided; we only charge the delivery cost. If you have a freight account (DHL/UPS/FedEx), we can prepare samples quickly.
Can you handle OEM production?
Absolutely. We develop new moulds based on client needs regularly. You can share your ideas, pictures, drawings, or original samples, and we will realize them perfectly.
What quality guarantees do you offer?
We are confident in our products and guarantee quality according to your needs, including timely shipment and responsible packaging. Any quality or quantity issues will be addressed immediately.
What are the shipping terms?
We accept LCL (Less Than Container Load) and FCL (Full Container Load) shipments based on EX-Work, FOB, CIF, C&F, and Door-to-Door delivery terms. Tracking numbers and original shipping papers are provided promptly.
What is the standard damage tolerance for glass?
For glass products, a 3% damage rate during transit is considered acceptable within the industry standards.